Communications

Moved to Hold Zone (saving_funds stage) from "Saving Money": Saving funds

Quote expiring follow-up completed: Emailed client

Re: Checking in - Still considering bankruptcy? (Jan 16, 2026) Hey. Yes I'm still interested, just have to get the money together.

Quoted → Saving Money

follow up due: Rachel Yancy

awaiting questionnaire: Rachel Yancy

Client record updated

14-day follow-up completed

After-consult email sent

Client record updated

Re: Springer Law Firm Consultation (Fri, 5 Dec 2025) [19aefb4aa4d93acd]

Re: Springer Law Firm Consultation (Fri, 5 Dec 2025) [19aefb3f567d05e2]

Springer Law Firm Chapter 7 Bankruptcy Information (Mon, 8 Dec 2025) [19b00231fda77494]

Re: Springer Law Firm Consultation (Fri, 5 Dec 2025) [19aefb8d5decdbf7]

Client record updated

Client record updated

Client record updated

SU CALL Consult — Attorney Springer — 2025-12-08 at 16:00

TO: Rachel Yancy <[email protected]> SUBJECT: Springer Law Firm Chapter 7 Bankruptcy Information DATE: Mon, 8 Dec 2025 4:44 PM Hi Rachel: Thank you for consulting with our firm regarding bankruptcy. We're here to assist you every step of the way. Please find attached the document titled "Bankruptcy Chapter 7 Process." Once you have reviewed the materials and are ready to proceed, please let us know so that we can prepare and send you the retainer agreement. Brittney Legal Assistant Sp

FROM: Rachel Yancy <[email protected]> SUBJECT: Re: Springer Law Firm Consultation DATE: Fri, 5 Dec 2025 12:14 PM Sounds good, thank you!

TO: Rachel Yancy <[email protected]> SUBJECT: Re: Springer Law Firm Consultation DATE: Fri, 5 Dec 2025 12:13 PM Great! You are set for a phone consultation on Monday, December 8th at 4:00pm with Attorney Springer. Attached is our Chapter 7 document checklist for your review. Brittney Legal Assistant Springer Law Firm

FROM: Rachel Yancy <[email protected]> SUBJECT: Re: Springer Law Firm Consultation DATE: Fri, 5 Dec 2025 12:09 PM Ok 4 will work if that's ok.

FROM: Rachel Yancy <[email protected]> SUBJECT: Re: Springer Law Firm Consultation DATE: Fri, 5 Dec 2025 11:27 AM Hello. Great. Thanks for the quick response. What is the latest he will take calls? I usually don't get off work until about 330 or so and my service is not the greatest in my building.

TO: Rachel Yancy <[email protected]> SUBJECT: Springer Law Firm Consultation DATE: Fri, 5 Dec 2025 9:58 AM Hi Rachel: Thank you for filling out our online entry form. Based on the information you provided, it looks like a Chapter 7 bankruptcy may be the best fit for your situation. Attorney Springer handles our Chapter 7 cases, and we would like to schedule a phone consultation with you to go over your options. We currently have availability as soon as Monday, December 8th. Brittney Le